In a world where scam calls and robocalls are increasingly common, it’s vital to know which phone numbers are legitimate and what to expect if you receive a call or feel compelled to dial one. One number that frequently prompts curiosity, confusion, or concern is 800-955-6600.
This article provides a comprehensive overview of the phone number 8009556600, including its origins, what happens when you call it, why you might be contacted from it, potential risks, and what to do if you receive a call from or need to contact this number. We’ll also provide tips on staying safe and how to verify phone numbers like this.
What Is 800-955-6600?
800-955-6600 is the toll-free customer service number for Synchrony Bank, one of the largest providers of private label credit cards and financial services in the United States.
Who Uses Synchrony Bank?
Synchrony partners with major retailers such as:
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Amazon
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Lowe’s
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Sam’s Club
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JCPenney
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Gap
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Ashley Furniture
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CareCredit (healthcare financing)
If you have a store-branded credit card from any of these retailers, chances are it’s issued and managed by Synchrony Bank.
Why Would You Receive a Call from 8009556600?
Receiving a call from 800-955-6600 is typically associated with:
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Account Updates or Notifications
If you have an account with Synchrony Bank, the call could be related to:-
Payment reminders
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Fraud alerts
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Suspicious activity detection
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Overdue balances
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Customer Verification Calls
They may call to verify account information or changes you recently made. -
Collections or Payment Reminders
If you’re late on a payment or approaching a due date, Synchrony may call from this number to notify or remind you.
Is 800-955-6600 a Legitimate Number?
Yes, 800-955-6600 is a legitimate, verified number for Synchrony Bank’s customer service. It is listed on the bank’s official website and corresponds to services including credit card support, account verification, and fraud prevention.
However, scammers often spoof real phone numbers, so you should still exercise caution.
How to Verify a Call from 800-955-6600
Here are a few ways to verify the legitimacy of a call:
1. Check Your Account
Log in to your online account (Amazon Credit, Lowe’s Card, etc.) to see if there are alerts or payment issues.
2. Call Back Directly
Instead of speaking with someone who calls you, hang up and call 800-955-6600 directly from Synchrony Bank’s official website.
3. Ask for Verification
If someone claims to be from Synchrony, ask for:
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Full name
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Department
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Reason for the call
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A case ID or ticket number
Then call the number back from their official site to continue the discussion.
What Happens When You Call 800-955-6600?
When you dial 800-955-6600, you’ll typically be greeted by an automated phone system. Depending on your situation, the options may include:
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Credit card account services
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Payment assistance
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Lost or stolen card reporting
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Fraud or security concerns
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Speaking to a live representative
You’ll likely be asked to provide identifying information, such as:
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Last 4 digits of your SSN
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Date of birth
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Account number
This is normal, but never provide full SSNs, PINs, or passwords over the phone unless you’re 100% sure you’re speaking to a legitimate representative.
Is 8009556600 Associated With Any Scams?
While the number itself is not a scam, fraudsters may spoof it. Here’s what you should watch for:
🚩 Red Flags:
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Caller pressures you to make a payment immediately using gift cards or cryptocurrency
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Caller asks for full Social Security Number or login credentials
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Caller becomes aggressive or threatening
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Caller demands remote access to your device
These behaviors are not typical of Synchrony Bank. If you encounter this, hang up immediately and report it.
What to Do If You Missed a Call from 800-955-6600
If you missed a call from this number:
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Check Voicemail: Synchrony often leaves a callback number or message reason.
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Log Into Your Account: Check for payment due, suspicious activity, or alerts.
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Call Back Directly: Use the official Synchrony website to confirm the number and call.
Synchrony Bank Services You May Reach via 800-955-6600
Here are common services accessed via this number:
| Service | Purpose |
|---|---|
| Credit Card Account Info | Balance, due dates, transaction history |
| Payment Center | Making or arranging payments |
| Fraud Prevention | Suspicious activity investigation |
| Customer Disputes | Billing errors, charge disputes |
| Card Replacement | Reporting lost or stolen cards |
| Account Closure or Updates | Closing or modifying your credit line |
Tips to Stay Safe When Dealing With Bank Calls
✅ Do:
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Verify any call by contacting the bank directly
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Use two-factor authentication for your online accounts
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Check your credit reports regularly
❌ Don’t:
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Share full SSNs or passwords over the phone
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Make payments using non-traceable methods
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Click on suspicious links sent by unknown numbers
How to Block or Report Suspicious Calls
If you’re receiving repeated or harassing calls from a spoofed version of 8009556600:
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Block the number on your phone.
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Report the incident to the FCC or FTC.
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Forward the number to your phone carrier’s spam department (e.g., AT&T’s spam text is 7726).
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Add yourself to the National Do Not Call Registry: https://www.donotcall.gov/
Final Thoughts
Understanding the implications of calling 800-955-6600 or receiving calls from it is crucial for managing your financial health and online security. As a trusted contact number for Synchrony Bank, this line plays a key role in credit card services, fraud alerts, and customer support.
